Signtech Terms of use

Effective Date: 1.1.2024

 

These Terms of Use (“Terms”) govern your use of the services and products provided by Signtech (“we,” “us,” or “our”), a company based in Jersey, Channel Islands. By engaging our services or purchasing our products, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our services or products.

 

  1. Services and Products

Signtech provides a diverse range of services and products, including but not limited to:

  • Vehicle wrapping and paint protection
  • Signage and graphics
  • Design and printing services
  • Other custom solutions as detailed on www.signtech.je

These Terms apply to all services and products unless otherwise specified in a separate written agreement. Specific terms for vehicle-related services, such as wrapping and paint protection, are outlined in Section 2 below.

 

  1. Vehicle Wrapping and Paint Protection Services

2.1 Scope of Vehicle Services

Signtech offers vinyl wrapping and paint protection film (PPF) application services to enhance and protect your vehicle’s appearance. These services are subject to the limitations and disclaimers provided below.

 

2.2 Aftercare Instructions for Paint Protection Film (PPF)

To maintain the effectiveness and longevity of your PPF, please follow these aftercare instructions:

2.2.1 Initial Care:

The PPF is self-healing and adjusts after application. Minor scratches and swirl marks will fade over time, particularly with heat exposure.

A complimentary visual inspection is available two weeks post-application. Please contact us to schedule this to confirm the PPF has settled properly.

2.2.2 Cleaning and Maintenance:

Wait at least 7 days before washing your vehicle to allow the PPF to fully adhere.

Use a pH-neutral car shampoo and a soft wash mitt. Avoid high-pressure washers and harsh chemicals.

Dry the vehicle with a clean, soft microfibre towel to prevent water spots or streaks.

Minor contamination (e.g., dust or particles) may be trapped under the PPF due to the non-sterile application environment. This is an industry norm and does not impact the film’s protective qualities.

2.2.3 General Tips:

PPF protects against road debris, scratches, and environmental damage but is not indestructible. Avoid extreme conditions, track days, or off-road use to preserve the film.

Regularly wash and maintain your vehicle, avoiding abrasive materials or harsh chemicals that could harm the PPF.

 

2.3 Disclaimers for Vehicle Services

2.3.1 Coverage and Appearance:

Due to PPF thickness and vehicle panel complexity, 100% coverage is not achievable. Our standard is 96% coverage per panel, meaning small edges may remain exposed.

Colour differences may occur between PPF-wrapped panels and unwrapped or previously wrapped panels. This is normal and does not affect film performance.

2.3.2 Liability Disclaimer for Paintwork Damage:

Signtech is not liable for paintwork damage (e.g., peeling, chipping, fading) during vinyl wrapping or removal. Factors like original paint quality, curing time, and adherence to painting standards are beyond our control. Ensure your vehicle’s paint is in good condition before service.

2.3.3 Post-Application Satisfaction:

You or your authorised agent must inspect and approve the vehicle before it leaves our premises. No remedial action is available once the vehicle is removed.

If dissatisfied after inspection, return the vehicle to Signtech for remediation. We do not cover third-party costs, and remediation work is chargeable.

 

  1. General User Obligations

Customers must:

  • Provide accurate and complete information required for services or products.
  • Ensure items (e.g., vehicles, surfaces) are suitable for the requested services.
  • Follow any specific aftercare or maintenance instructions provided by Signtech.

 

  1. Payment Terms

Payment is due upon completion or delivery of services or products unless otherwise agreed in writing. Late payments may incur fees as allowed by law.

 

  1. Intellectual Property

All designs, materials, and processes used by Signtech remain our intellectual property. Customers receive a non-exclusive, non-transferable license to use the services or products for their intended purpose.

 

  1. Liability and Disclaimers

6.1 General Limitation of Liability

To the extent permitted by law, Signtech’s liability for claims related to these Terms or our services/products is limited to the amount you paid for them.

 

6.2 Specific Disclaimers

Vehicle services: See Section 2.3.

Other services/products: Signtech is not liable for indirect, incidental, or consequential damages (e.g., loss of profits, data, or use).

 

  1. Data Protection

Signtech adheres to the Data Protection (Jersey) Law 2018. Your personal data will be used only to deliver services or products and will not be shared with third parties without consent, except as required by law.

 

  1. Governing Law and Jurisdiction

These Terms are governed by Jersey law. Disputes will be resolved exclusively in Jersey courts.

 

  1. Changes to the Terms

We may update these Terms at any time, effective upon posting on our website. Continued use of our services or products after changes indicates acceptance.

 

  1. Contact Information

For questions, contact us at:

  • Phone: +44 (0) 1534 811029
  • Email: signs@signtech.je
  • Website: www.signtech.je